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Technical Support Specialist

Russia, Moscow

We’re GetResponse, a Polish SaaS company with more than 300 people on board and 350,000+ customers all over the world.

We've been here since 1998. We’re global, remote and multicultural, yet we share the same values.

Our flagship product, the GetResponse platform, provides our customers with advanced online marketing solutions like marketing automation, responsive email design, landing page creator, webinars and useful analytical tools.

If you’re ready for an adventure where you can use your smarts, share your enthusiasm and conquer global markets — join our team!

What do we expect?

  • excellent command of English and Russian
  • superb verbal and written communication skills
  • previous experience in customer service
  • good knowledge of SQL and HTML is a must
  • higher technical education

What responsibilities will you have?

  • work with GetResponse enterprise customers from Russia to develop high-performing email marketing campaigns
  • optimize email deliverability
  • manage creative projects (newsletter templates, opt-in forms, landing pages)
  • troubleshoot and liaise with multiple departments to ensure customer's satisfaction
  • provide expertise on running a successful, permission-based, email marketing campaign

Perks of being a part of the team:

  • take part in international projects shaping a global, award-winning brand
  • learn from top industry experts (both from inside and outside the company)
  • demonstrate your skills, experience, and insights

Extra perks include:

  • private health care
  • lunch subsidy
  • gym membership card
  • team outings and celebrations
  • top-notch equipment

Interested? Please send your CV in English.

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