For customer support,
please click here.
If you are from marketing or digital agency, please click here.
Yes. There are two options for testing the GetResponse MAX platform.
GetResponse has two IT environments built to provide the Service: NORAM (North America) and EU (European Union). Both use data centers onsite and offsite. The onsite data center is used for production data processing. The offsite data center is used for backup data processing.
We have created an information security management system based on ISO 2700x standards and we are on track to complete the ISO certification in 2021. We've also completed an external GDPR audit and have been declared in full compliance with the GDPR regulations.
Our MAX accounts include the technical setup, 1-hour training session, and 1 progress review during the first 30 days. MAX2 account includes the setup, 4 hours of training sessions, bi-weekly progress reviews, and custom business goals support during the first 60 days.
It’s very easy to switch from any other provider to GetResponse MAX. You’ll get an onboarding period free of charge along with migration assistance. In MAX account we offer migration of 3 items, in MAX2 - 10 items.
You can select payment by wire transfer, PayPal, or credit card.
MAX customer support working hours vary depending on the market and location. Here’s a short breakdown, together with the supporting languages:
You can pay for 24months/12 months in advance, sign a 12month-contract paid monthly, or a month-to-month contract (with a minimum time commitment of four months).
Yes, you can have multiple sending domains and IP addresses.
Unfortunately, the elements are fixed, so this is not possible.