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Onboarding unlocks
your full potential

Get maximum ROI with dedicated experts on your side

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You're in good hands from the start

You can rely on a team of experts devoted to your success, always ready to help. We wish to provide you with the best support, and a seamless and efficient journey with GetResponse MAX.

Customer Experience Manager

Helps you to better understand the features and possibilities of your account.

Onboarding Specialist

Manages your implementation process from Day One, including training sessions and review calls.

Key Customer Manager

Provides cross-functional account leadership both in account expansion and contractual matters.

Product Support Expert

Configures and maintains your account, resolving any technical and day-to-day issues you may encounter.

First step to success –
seamless and comprehensive onboarding

Getting to know each other better allows us to prepare the best solutions for your business.

Our personalized onboarding plan is designed to help you grow with us. Your Onboarding Specialist is an extension to your team to motivate you and help you succeed.

Customized training sessions designed to address your specific needs.


With the help of our experts, you’ll get a robust start on what matters most in your business. We focus on marketing objectives so you can maintain your campaign effectiveness.


With GetResponse MAX you get 1-on-1 training sessions, where you’ll learn how to maximize the potential of your new account. Your questions are answered live, with real examples and walkthroughs.

Calls to review the implementation process and discuss further suggestions.


We want to make sure that you’re comfortable and confident with all the nooks and crannies of, GetResponse MAX platform.


Your Onboarding Manager will contact you to review your progress, answer any questions live, and suggest ideas on how you can make the most of your GetResponse account.

Your Onboarding Manager will help you set the goals and tasks to achieve them. It’s up to you which areas of the platform you want to focus on.


The best part about your onboarding is that after it’s all completed, you’ll be fully set up to run successful marketing campaigns using your GetResponse MAX account.


A thorough action plan as brainstormed and agreed upon by you and your Onboarding Manager will cover everything you need to succeed.

See how onboarding makes a difference

Grow from Day 1 with

dedicated expert support Learn more about deliverability rate.